YTD-FM-Griptok

Purchase & Return Policy

• By placing an order and completing payment, customers are considered to have accepted all store terms and conditions.
• Please check the product details, color, size, and shipping address carefully before payment.
• The store does not accept returns or exchanges for wrong selections, change of mind, or used/damaged items.
• If you receive the wrong item or a defective product, please contact us within 7 days with photos or videos for verification.
• Sale items, promotional items, and pre-order products are non-returnable and non-exchangeable unless caused by the store’s mistake.
• Refunds are reserved only for cases where the store is unable to ship the item or an error occurs on the store’s side.
• Shipping times depend on the courier service and may be affected by delivery delays beyond the store’s control.
• The store reserves the right to change these terms and conditions without prior notice.